In the midst of the pandemic, I wanted to get my affairs in order. I made my daughter enter my details online, hoping someone would call me back to update my polices, which are almost 28 years old. I didn't have much hope. Until Sam from Metropolitan called me and assisted me over one weekend. He was professional and courteous. My only regret is that we did not cross paths sooner.

I seldom experience the kind of 5-star client service I received from Metropolitan, days after my beautiful mother passed from Covid complications. I can proudly say you treated me and those around me with dignity, love and respect. When I thanked the consultant, Alfred, he said "We are family". It felt like he was acknowledging my mother as his mother too. She would have loved that.

I was contacted by a wonderful young woman by the name of Kaylinn Smith, a financial adviser at Metropolitan. She did an absolutely great job selling me one of their products. And the best part is that I never felt obligated or under pressure to sign up with her. She made me feel like I was in charge all the time. I will recommend her anytime, to anyone.